1. SMS Consent Communication

Information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Total Medical, you may receive messages related to:

• Appointment reminders

• Follow-up messages

Example: “Thank you for reaching out to Total Medical. We’ve received your inquiry and are working on a solution. Our team will update you within 1-2 business days.” For any further questions, feel free to contact us.

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to appointments, follow-ups, or billing.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Total Medical by filling out a form on our website.

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. Alternatively, you may contact us directly to request removal from our messaging list.

7. Help

For any issues, reply with the keyword “HELP,” or visit our Contact page for assistance. If you do not wish to receive SMS messages, you may leave the SMS consent checkbox on our forms unchecked.

8. Standard Messaging Disclosures

• Message and data rates may apply.

• Opt out at any time by texting “STOP.”

• For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.

• Message frequency may vary.